KrogerFeedback conducts a customer feedback survey to improve the shopping experience. Customers who have made a purchase can enter the survey at the official Kroger feedback website. Those looking to share their shopping experience may do so by providing their receipt details within seven days of their visit. Any entry issues, such as incorrect Entry IDs or internet instability, can be addressed by contacting customer service.
Contents
Prizes and Rewards
- Monthly Sweepstakes: Three winners receive a $5,000 gift card, while an additional 300 participants win a $100 gift card each month.
- Gift Card Usage: Redeemable at any Kroger store; balance check available.
- Transferable: Cards can be used by anyone but if lost, contact Kroger customer support.
Participation Without Purchase
- To partake without a purchase, mail a postcard with personal details to the official sweepstakes address.
Support and Assistance
- Customer Service: Available for inquiries about the survey or assistance with participation.
- Order Support: Orders cannot be cancelled; modifications possible by calling the designated support number.
Common Concerns Addressed
- Alternate Rewards: Sweepstakes prizes may occasionally include discount coupons or special offers.
- Gift Card Recharge: Additional value can be added to the gift cards.
- Non-Entry Issues: The support team aids with any non-entry concerns like website navigation or promotion clarifications.
Customers should keep their receipt data ready, including the visit’s date and time, to ensure a seamless entry. Providing feedback through this survey implies that customers are eager to share their preferences, promote cleanliness, highlight product quality, and suggest improvements. Rewards like fuel points or gift cards might be available to those who take the time to express their thoughts.
For further questions or concerns regarding the survey or store experiences, customers can directly contact customer support.